ERRIN South & Central/IRAQ Program

Airport Pick-up

ETTC provides airport pick-up services for the returnees through the different International Airports in Iraq. And this service is provided according to the project demands. The returnee shall get the feeling that he/she is welcomed at airport and will be provided with information, handout brochures and ETTC contact.

Counselling And Registration

The most important service provided by the ETTC is the counselling service, which through, the counsellors try to comprehend the returnees and give the trust to think about a sustainable return. The information provided during this session will include: Meeting with returnee, brief introduction about ETTC, and obtain some background information about the client, then try to explore the options / wishes of the client and explain the program offer and etc. After the first counselling and convincing returnees to participate in Reintegration Services, project team will register the returnees names and get their unique registration number then arrangements for further counselling, meetings and skills assessments will be confirmed.

Housing

Assisting returnee in finding and/or accessing adequate housing. And providing accommodation for some of the cases who don’t have accommodations when they return.

Business Start-up

Supporting the returnees’ ideas, and developing his/her business idea through training course and market research. Some returnees prefer to start-up their own businesses therefore ETTC helps them to implement the business ideas through business training courses and purchasing equipment for the returnees and other business start-up tips and advices like Market research, Marketing Concept, Financing and Managerial administration.

Job Placement

Providing returnees with information about job opportunities/chances on the labor market and discuss in detail how to apply for the job and find jobs. Some of the returnees already have skills and previous experience in some fields therefore; they prefer to start working immediately.

Education and Schooling

Assisting returnees in finding appropriate schools for the children and if needed for adults. Family returnees face difficulties in finding proper schools for their children therefore, the ETTC will guide them for making better choices for their children's schooling issues.

Vocationl Training

Support returnee to participate in the training courses offered by ETTC to assist returnees in Country of Origin and to increase their professional and technical skills, qualifications and competences.

Social Reintegration

Providing information on where and how to access the public or private health facilities, including mental health care centres. The ETTC provides social support services for those returnees who have social or personal problems with their families or relatives.

Legal support

Supporting returnees with the required administrative requirements of the country. The ETTC can provide legal and administrative support and guidance for the returnees before and after their return.

Family tracing

Providing family tracing service for UAM, the ETTC has good connection with the ministry of social works of Central Government which through it the ETTC can provide such service for the returnees with this requirement.

Monitoring

This service is optional according to the host ERRIN country.

The final step of the services provided for returnees will be the follow-up and monitoring process through different visits to the returnees at their working places or homes. The monitoring process will be implemented through three phases:

Phase One (pre-monitoring): this process will be done before processing the returnees support packages in order to have a clear view on the cases situation then the process will start.

Phase Two (mid-term monitoring): this process will come after the decision on the returnees support package implementation and it might include more than one visit to the returnees’ location.

Phase Three (final monitoring): this process usually comes at the case conclusion and a final report will be prepared in order to close the case.